❁Lifetime Warranty❁

FLORAL SEA provides a lifetime warranty for all purchases from floralsea.co and select retail stores.

 

As an emerging fashion house that is being built on the foundation of sustainable and ethical design, we believe in taking full accountability for all of our products, even post-purchase.

Our lifetime warranty will only cover manufacturing and material defects under normal use, beginning on the date of purchase. The right of warranty will be honored by FLORAL SEA Studio as the manufacturer. At the discretion of FLORAL SEA, your product will be repaired or replaced free of charge should it meet these warranty conditions.

Damages caused by improper use will automatically void your warranty. If your product is damaged from improper use, consider exchanging it through our Fashion Exchange program.

 

To use your lifetime warranty, please do the following:

 

In recycled packaging, please return your FLORAL SEA piece to:
FLORAL SEA
ATTN: LIFETIME WARRANTY
1211 West 6th Street 
STE. 600-127
Austin, TX 78703

 

 

PLEASE INCLUDE:

 

Your name, return address, email address, warranty card (optional), a check or money order for $7.50 made to FLORAL SEA for return shipping, and any other details you can provide about where and when your item(s) was originally purchased.

When we receive your shipment, we will send you a confirmation email and process your request for a free repair or new product immediately.

 

We thank you for joining us in our mission in incorporating circularity within our brand.  

 

 

For more information, check out our FAQ page or email us at info@floralsea.co